Custom Powder Systems

Solutions

Working As a Team at CPS to Solve Client Challenges

Intro:

At Custom Powder Systems®, engineers rely on an integrated approach to solve even the most complex challenges for clients.    The entire team at CPS® works extremely well with the client to make sure that they’ve got everything they need whether it’s technical support, replacement components, or anything else under that umbrella.

Article:

At Custom Powder Systems®, engineers rely on an integrated approach to solve even the most complex challenges for clients.  And in the replacement parts division, manager Brad Clary is able to rely on that knowledge and experience at CPS ®, whether it’s part of the sales team or the guys who actually build the equipment.   Clary said, “I think that’s one strength that we have that separates us from other places is that most companies you get to speak with just one person and that may just be where it ends.”

 The entire team at CPS® works extremely well with the client to make sure that they’ve got everything they need whether it’s technical support, replacement components, or anything else under that umbrella. Consistently, the strength of CPS® is to encompass the full aspect of any system.  The engineering team, sales force, parts division and support staff all work together to provide resources to solve challenges.
The team approach to innovation and integration means that while a client may have only considered one or two solutions, after a conversation with the team from CPS®, they come away with options three and four that they hadn’t already thought about.   Project design at CPS® is backed up by implementation and installation.


 What if a customer doesn’t have CPS equipment? They are not stuck; they are not left high and dry. CPS will work with customers through that difficult transition stage of “I’ve got these part numbers but I need this component.”  Their parts replacement department is really good at fixing what’s broken, no matter who made it.  CPS can put a part in it and make it work.


 More options for better solutions are another great benefit that comes from the Art of Engineering and Custom Powder Systems.