Burnout is a syndrome resulting from chronic workplace stress that has not been successfully managed, recently updated by the World Health Organization in the ICD-11. It manifests as feelings of exhaustion, detachment from tasks, negativity, cynicism, and reduced efficacy, impacting both individual health (diabetes, heart disease, GI issues, early death) and company morale and bottom line through increased sick time. Managing burnout involves proactive interventions beyond just breaks, focusing on workplace wellness. At Custom Powder, a direct correlation between team wellness and a low Experience Modification Rate (EMR) of 0.82 (below the industry standard of 1.00) demonstrates their commitment to containing negative pressure and fostering a healthy work environment, passing savings onto customers.





